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What time is check in and check out?
12.00p.m.
Can I leave the room late?
No
Can I choose the type of bed in my room? (Large bed – two beds)
Yes
Do the rooms have a balcony or terrace? Can I reserve one?
Yes. It can be requested as a preference.
Are there non-smoking rooms?
Yes
How many storeys does the building have? Is there a lift?
The hotel has 8 floors and lift
Is there air conditioning in the rooms? Does it work all year round?
Yes. It does not work all year round
Is your hotel adapted for the handicapped?
Yes
Can you keep my luggage when I leave the room?
Yes
Is there a safe place to park my car? How much does it cost?
Yes, at the hotel’s own parking lot. It costs 16€ per day.
Does the hotel have an Internet or e-mail terminal for guests?
No
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, wireless.
Do you have a quiet, romantic room? How can I reserve it?
No
What languages are spoken in Reception?
Spanish, English
Where may I rent a car?
At Reception
How far are you from the Puerta del Sol?
2.5 km.
How far are you from the Prado Museum?
3 km.
How much does a taxi from the airport cost? How long does it take?
It takes between 20 and 40 minutes. It costs between 18 and 25 euro.
In what kind of a neighbourhood are you?
This is a very lively commercial area, central and very well located.
I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
35-40 minutes in either taxi – car or underground (metro).